Help Desk Technician Jobs in Sterling, VA (1,426)
IT Help Desk Support - Level I (MSP)
SITEC - Helpdesk Specialist - Fort Moore, GA
Help Desk / End User Support Manager (Onsite Work)
Help Desk Lead
Information Assurance and Security Specialist – Journeyman (IA & SS –
Network/Cloud Security Engineer(Min 6yrs Exp)(HYBRID_Local to DC/MD/VA Area)
Application Support Specialist
Cybersecurity Specialist – Journeyman
Help Desk Incident Manager
Supervisor, IT Service
Service Desk Lead
Desktop Support Technician
Data Center Facility Operations Manager
Patient Service/Front Desk Coordinator
Program Analyst - Submarines - Washington, D.C.
Information Security Specialist
Information Assurance Security Specialist Journeyman
Help Desk Technician
Mid-level Help Desk Support Technician
Help Desk Support Service Specialist - Senior (Lead)
Help Desk Analyst
A/V PRODUCTION SPECIALIST
Medical Receptionist / Client Care Technician
Medical Receptionist / Client Care Technician
Desktop & Depot Support Manager in Sterling, Virginia
Overnight Medical Receptionist / Client Care Technician
Overnight Medical Receptionist / Client Care Technician
Computer Technician Senior, EFO - Washington, DC
IT Specialist III
College Aide- Help Desk Technician
LAC - Library Technician
Job Description
Working as a Help Desk Technician in Sterling, VA
There are 1,426 Help Desk Technician opportunities available in Sterling, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Sterling, VA
Help Desk Technicians in Sterling, VA Resume Data
Average Experience for Help Desk Technicians in Sterling, VA
- More than 10 years: 46%
- 6-10 years: 34%
- 3-5 years: 16%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Sterling, VA
- Bachelors: 47%
- Diploma: 22%
- Associates: 20%
- Masters: 10%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Sterling, VA
- Technical support: 23%
- Customer focus & orientation: 14%
- Basic computer skills: 13%
- Technical support: Customer situations: 12%
- Attention to detail: 10%
- Work style: Reliability: 10%
- Customer service: 7%
- Mechanical knowledge: 4%
- Verbal communication: 4%
- Work motivation: 4%
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