Help Desk Technician Jobs in Alexandria, VA (831)
Radiology Technologist - X-Ray (Travel)
Travel Radiology Technologist - X-Ray
Travel Radiology Technologist - X-Ray
Radiology Technologist - X-Ray (Travel)
Radiology Technologist - PRN
Clinical Pharmacist
Clinical Pharmacist Nights - 7 on 7 off - Critical Care
Desktop Technician - Temporary
Cybersecurity Specialist – Journeyman
Service Desk Lead
IT Help Desk
Program Analyst - Submarines - Washington, D.C.
Information Security Specialist
Information Assurance Security Specialist Journeyman
Help Desk Technician
Mid-level Help Desk Support Technician
Help Desk Support Service Specialist - Senior (Lead)
Help Desk Analyst
Helpdesk Technician
Computer Technician Senior, EFO - Washington, DC
Manager, EH&S and Compliance- Washington DC
HVAC Sr. Service Manager
IT Specialist III
College Aide- Help Desk Technician
Service Center Front Line Technician (Business)
Auto Glass Installation Technician Trainee
Auto Glass Installation Technician Trainee
Auto Glass Installation Technician Trainee
LAC - Library Technician
Service Advisor - AutoNation Ford Arlington
Installation Manager
Help Desk Technician Salary in Alexandria
Help Desk Technicians working in Alexandria, VA make an average annual salary of $45K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk Technician in Alexandria, VA
There are 831 Help Desk Technician opportunities available in Alexandria, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Alexandria, VA
Help Desk Technicians in Alexandria, VA Resume Data
Average Experience for Help Desk Technicians in Alexandria, VA
- More than 10 years: 48%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Alexandria, VA
- Bachelors: 43%
- Diploma: 27%
- Associates: 20%
- Masters: 9%
- Doctorate: 1%
Top Skill for Help Desk Technicians in Alexandria, VA
- Technical support: 21%
- Customer focus & orientation: 15%
- Basic computer skills: 12%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Attention to detail: 10%
- Customer service: 7%
- Verbal communication: 5%
- Mechanical knowledge: 4%
- Call center customer service: 4%
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