Help Desk Technician Jobs in Alexandria, VA (864)
Help Desk Technician
Business Analyst Lead (Help Desk/Trainer)
IT Help Desk Support - Level I (MSP)
Help Desk / End User Support Manager (Onsite Work)
Help Desk Lead
Information Assurance and Security Specialist – Journeyman (IA & SS –
Help Desk Lead
Supervisor, IT Service
Help Desk Incident Manager
Cybersecurity Specialist Journeyman
Service Desk Lead
Data Center Facility Operations Manager
Patient Service/Front Desk Coordinator
Program Analyst - Submarines - Washington, D.C.
Information Security Specialist
Information Assurance Security Specialist Journeyman
Help Desk Lead
Service Desk Lead
Help Desk Technician - Security Clearance Required
Service Desk / Help Desk Analyst - Active Top Secret required - Security Clearance Required
Tier 1 Help Desk Analyst - Security Clearance Required
Service Desk Deputy Program Manager - Active Top Secret required - Security Clearance Required
Help Desk Technician
Mid-level Help Desk Support Technician
Help Desk Support Service Specialist - Senior (Lead)
Help Desk Analyst
A/V PRODUCTION SPECIALIST
Helpdesk Technician
Computer Technician Senior, EFO - Washington, DC
College Aide- Help Desk Technician
Technical Analyst
Help Desk Technician Salary in Alexandria
Help Desk Technicians working in Alexandria, VA make an average annual salary of $45K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk Technician in Alexandria, VA
There are 864 Help Desk Technician opportunities available in Alexandria, VA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Alexandria, VA
Help Desk Technicians in Alexandria, VA Resume Data
Average Experience for Help Desk Technicians in Alexandria, VA
- More than 10 years: 48%
- 6-10 years: 34%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Alexandria, VA
- Bachelors: 43%
- Diploma: 27%
- Associates: 20%
- Masters: 9%
- Doctorate: 1%
Top Skill for Help Desk Technicians in Alexandria, VA
- Technical support: 21%
- Customer focus & orientation: 15%
- Basic computer skills: 12%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Attention to detail: 10%
- Customer service: 7%
- Verbal communication: 5%
- Mechanical knowledge: 4%
- Call center customer service: 4%
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