Help Desk Technician Jobs in Waltham, MA (416)
Sr. Behavior Analyst (BCBA) - Center Based
Travel CVOR Tech
Travel Medical Laboratory Scientist (MT)
Field Service Technician
IRL Technologist - Blood Bank Technology Program
Blood Product Storage and Distribution Technician (2nd Shift)
Skilled Automotive Technician/Mechanic - Group 1 Westwood Pre-Owned Center
Transmission Technician - Rivertown GMC
Diesel Technician
Automation Support Technician
Industrial Automation Technician
Automation Systems Technician
Automation Technician
Manufacturing Automation Technician
Automation Service Technician
Automation Specialist - 2nd Shift
Auto Glass Installation Technician Trainee
Auto Glass Technician Trainee
Bomb Technical
Electrical Engineer IV
Oracle Cloud ERP Technical / Functional Lead – Financial Systems
Maintenance Mechanic
Veterinary Oncology Anesthesia Technician or Assistant
Environmental Laboratory Director/Program Manager Chicago, IL
Director, Deal Pursuit Operations
Join Our Talent Pipeline for Dental Professionals - Multiple Locations!
Recruiting Team Lead
Technical Product Manager - AI Solutions
eLicensing Customer Service
Field Services Technician I - Hybrid
College Aide- Help Desk Technician
Paid On The Job Training – Autoglass Seasonal repair Technician
Paid Training - Auto Technician Trainee
Job Description
Working as a Help Desk Technician in Waltham, MA
There are 416 Help Desk Technician opportunities available in Waltham, MA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Waltham, MA
Help Desk Technicians in Waltham, MA Resume Data
Average Experience for Help Desk Technicians in Waltham, MA
- More than 10 years: 49%
- 6-10 years: 33%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Waltham, MA
- Bachelors: 43%
- Diploma: 28%
- Associates: 20%
- Masters: 9%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Waltham, MA
- Technical support: 23%
- Technical support: Customer situations: 13%
- Basic computer skills: 12%
- Customer focus & orientation: 12%
- Work style: Reliability: 11%
- Attention to detail: 9%
- Customer service: 6%
- Mechanical knowledge: 5%
- Verbal communication: 5%
- Sales skills: 4%
Daily Jobs in Your Email
By creating a job alert, you agree to the Joblist Terms of Use and Privacy Policy and to receiving marketing emails.
Need Extra Help?
Answer a few short questions and we'll create a personalized set of job matches.