Help Desk Technician Jobs in Boston, MA (609)
Behavior Analyst (BCBA) - Hybrid
Skilled Automotive Technician/Mechanic - Group 1 Westwood Pre-Owned Center
Clinical Care Technician, CCT (36 hrs/week) - Neuroscience Unit
CNA - Certified Nursing Assistant
Clinical Care Technician (36 hrs/week) - Labor and Delivery
IRL Technologist - Blood Bank Technology Program
Travel Certified Surgical Tech (CST) Job - Boston, MA
Pharmacist (Direct Hire) - Northern Vermont
Contract-to-Hire Inpatient Pharmacist Boston, MA
Medical Surgical/Telemetry Unit - Travel Registered Nurse
Medical Surgical / Telemetry Unit - Registered Nurse
Travel Radiology - Computed Tomography | Get Paid Weekly + Housing Stipend
Travel Surgical Technologist - General | Travel Reimbursement + Housing Stipend
Transmission Technician - Rivertown GMC
Broadband Technician II
Maintenance Mechanic - Starting at $34.52/hr.!
Travel Radiology Technician - $2,023 per week
Travel Nurse RN - Labor/Delivery - $2,360 per week in Boston, MA
Anesthesia
Travel Registered Nurse (RN)
Telemetry Unit - Travel Registered Nurse
Environmental Laboratory Director/Program Manager Chicago, IL
Environmental Laboratory Director/Program Manager New Jersey
Environmental Laboratory Director/Program Manager Fort Meade, MD
Recruiting Team Lead
Technical Product Manager - AI Solutions
IT Support Technician
Auto Glass Technician Trainee
Paid On The Job Training – Autoglass Seasonal repair Technician
Auto Technician Trainee
HVAC Sr. Service Manager
Director of HVAC Service
Remote Service Desk Technician - Level 1 - Intl (Philippines/Lat
Help Desk Technician Salary in Boston
Help Desk Technicians working in Boston, MA make an average annual salary of $44K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk Technician in Boston, MA
There are 609 Help Desk Technician opportunities available in Boston, MA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Boston, MA
Help Desk Technicians in Boston, MA Resume Data
Average Experience for Help Desk Technicians in Boston, MA
- More than 10 years: 49%
- 6-10 years: 32%
- 3-5 years: 16%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Boston, MA
- Bachelors: 43%
- Diploma: 28%
- Associates: 20%
- Masters: 9%
Top Skill for Help Desk Technicians in Boston, MA
- Technical support: 22%
- Basic computer skills: 13%
- Technical support: Customer situations: 12%
- Customer focus & orientation: 12%
- Work style: Reliability: 11%
- Attention to detail: 9%
- Customer service: 6%
- Mechanical knowledge: 5%
- Verbal communication: 5%
- Work motivation: 4%
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