Help Desk Technician Jobs in Boston, MA (450)
Sr. Behavior Analyst (BCBA) - Center Based
Auto Glass Installation Technician Trainee
Auto Glass Technician Trainee
Travel Allied-Sonography, Ultrasound Tech
Travel CVOR Tech
IRL Technologist - Blood Bank Technology Program
Blood Product Storage and Distribution Technician (2nd Shift)
Radiology Technologist
Oracle Cloud ERP Technical / Functional Lead - Supply Chain
Special Agent: Military/Law Enforcement Expertise
Field Service Technician
Maintenance Mechanic
Virtual Career Fair 05/13: Direct Sales, Retail Sales, Technicians, Enterprise Sales Exec, Construction, & More!
Travel Nurse RN - CVOR - $3,056 per week in Boston, MA
Fire Safety Specialist – UniFirst First Aid+ Safety
Diesel Technician
Registered Nurse (RN) - Clinical Instructor - Proger 5 ICU
Electrical Engineer IV
Travel Radiology - Computed Tomography $2916/wk
Digital Assets Quantitative Trader
Nuclear Operations
Director, Deal Pursuit Operations
Tire BAY Supervisor Full Time
Join Our Talent Pipeline for Dental Professionals - Multiple Locations!
Recruiting Team Lead
Safety Specialist
Technical Product Manager - AI Solutions
Paid Training - Auto Technician Trainee
Paid On The Job Training – Autoglass Seasonal repair Technician
eLicensing Customer Service
Field Services Technician I - Hybrid
VETERINARY RESEARCH SUPPORT ASSISTANT, N, ARS NEIDL Max Containment
College Aide- Help Desk Technician
Help Desk Technician Salary in Boston
Help Desk Technicians working in Boston, MA make an average annual salary of $44K and a maximum annual salary of around $70K.
Job Description
Working as a Help Desk Technician in Boston, MA
There are 450 Help Desk Technician opportunities available in Boston, MA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Boston, MA
Help Desk Technicians in Boston, MA Resume Data
Average Experience for Help Desk Technicians in Boston, MA
- More than 10 years: 49%
- 6-10 years: 32%
- 3-5 years: 16%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Boston, MA
- Bachelors: 43%
- Diploma: 28%
- Associates: 20%
- Masters: 9%
Top Skill for Help Desk Technicians in Boston, MA
- Technical support: 22%
- Basic computer skills: 13%
- Technical support: Customer situations: 12%
- Customer focus & orientation: 12%
- Work style: Reliability: 11%
- Attention to detail: 9%
- Customer service: 6%
- Mechanical knowledge: 5%
- Verbal communication: 5%
- Work motivation: 4%
Daily Jobs in Your Email
By creating a job alert, you agree to the Joblist Terms of Use and Privacy Policy and to receiving marketing emails.
Need Extra Help?
Answer a few short questions and we'll create a personalized set of job matches.