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Help Desk Analyst Jobs in Reston, VA (371)

Service Center Analyst

NuAxis Innovations
Sterling, VA

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems
Reston, VA
New

Help Desk Analyst

Collabera
Ashburn, VA
New

Help Desk Analyst

CACI International
Alexandria, VA
Hospitality
Icon: salary
$86.6k - $181.8k / year

Help Desk Analyst | Temporary

The Ford Agency
Bethesda, MD
New
Part-Time
Hourly
Icon: salary
$27 / hour

Help Desk Analyst III

HUGONET
Arlington, VA
New
‌

Tier 1 Help Desk Analyst

SecuriGence
Arlington, VA
New
Hourly
Icon: salary
$22.11 / hour
‌

Tier 1 Help Desk Analyst

Apavo
Arlington, VA
‌

Functional Business Analyst - Help Desk

CGI
Arlington, VA
‌

Tier 1 Help Desk Analyst

NJVC
Arlington, VA
New
‌

Help Desk/Call Center Analyst

JCD Staffing
🌎 Remote
New
Remote
Hybrid
Hospitality
Icon: salary
$45k - $55k / year
‌

Functional Business Analyst - Help Desk

CGI Technologies and Solutions
Arlington, VA
Parental Leave
Icon: salary
$51.6k - $121.1k / year
‌

Financial Applications Help Desk Analyst

Prominent Edge
Gaithersburg, MD
‌

Tier I Help Desk Analyst

Keen Logic
Washington, DC
401(k)
PTO
Dental Insurance
Vision Insurance
‌

Help Desk Analyst - U.S. Citizenship Required

CGI Technologies and Solutions
Fairfax, VA
Parental Leave
Icon: salary
$79.6k / year
‌

Help Desk Analyst, Tier 2-3

NextStep
Centreville, VA
PTO
Health Insurance
‌

Help Desk Analyst, Tier 2-3

Next Step Systems LTD
Centreville, VA
New
PTO
Health Insurance
‌

Tier 2 Help Desk Analyst Jobs

Navstar
Arlington, VA
‌

Secret-Cleared IT Help Desk Analyst

CACI International
Alexandria, VA
Icon: salary
$86.6k - $181.8k / year
‌

Customer-Focused Financial Apps Help Desk Analyst

Prominent Edge
Gaithersburg, MD
‌

DOS- Help Desk Analyst HDA2 A4 SC3

Software Technology
Washington, DC
‌

Remote IT Help Desk Analyst & Systems Generalist

GovCIO
🌎 Remote
Remote
‌

Tier 1 Help Desk Analyst Growth & Clearance Eligible

NJVC
Arlington, VA
New
‌

Night Help Desk & Desktop Support Analyst (3rd Shift)

Edgewater Federal Solutions
Washington, DC
Dental Insurance
Icon: salary
$115.6k - $121.7k / year
‌

Help Desk Analyst - Secret-Clearance IT Support Pro

CACI International
Fort Belvoir, VA
‌

Help Desk Analyst I: 24/7 IT Support Champion

Itlearn360
Springfield, VA
‌

Remote Help Desk Analyst - Tier 0/1 Support & PM Support

Sprezzatura
🌎 Remote
New
Remote
‌

On-Site Tier I Help Desk Analyst Legislative IT Support

Keen Logic
Washington, DC
‌

Help desk support/Quality Analyst

Technology Consultants (Michigan)
🌎 Remote
Remote
Health Insurance
Dental Insurance
Vision Insurance
‌

IT Help Desk - Tier 1 (Federal)

Symposit
Silver Spring, MD
‌

Remote Help Desk Support / Help Desk Analyst

Ottawa
🌎 Remote
Remote
‌

Remote Help Desk Analyst

Burjline Builders
🌎 Remote
Part-Time
Remote
Dental Insurance
Vision Insurance
‌

Remote Help Desk Analyst

FuentesCorp
🌎 Remote
Part-Time
Remote
Dental Insurance
Vision Insurance

Job Description

Working as a Help Desk Analyst in Reston, VA

There are 371 Help Desk Analyst opportunities available in Reston, VA all with unique requirements.

A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.

Help Desk Analyst jobs near Reston, VA

  • Arlington, VA
  • Alexandria, VA
  • Fairfax, VA

Help Desk Analysts in Reston, VA Resume Data

Average Experience for Help Desk Analysts in Reston, VA

  • More than 10 years: 56%
  • 6-10 years: 31%
  • 3-5 years: 10%
  • 1-2 years: 2%
  • Less than 1 year: 1%

Educational Background for Help Desk Analysts in Reston, VA

  • Bachelors: 53%
  • Masters: 20%
  • Associates: 13%
  • Diploma: 12%
  • Doctorate: 1%

Top Skill for Help Desk Analysts in Reston, VA

  • Technical support: 20%
  • Customer focus & orientation: 14%
  • Basic computer skills: 12%
  • Attention to detail: 12%
  • Technical support: Customer situations: 11%
  • Analyzing data: 7%
  • Work style: Reliability: 7%
  • Customer service: 7%
  • Spreadsheets with Microsoft Excel: 6%
  • Verbal communication: 6%

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    Help Desk Analyst jobs near Reston, VA

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