Support Specialist Jobs in Worcester, MA (2)
eCommerce Product and Support Specialist
Alterra Mountain
🌎 Remote
Remote
Hybrid
Hospitality
PTO
Dental Insurance
Vision Insurance
Parental Leave
$67k - $87k / year
Clinical Support Specialist
Advocates
Framingham, MA
Help Desk Specialist
Cypress HCM
Worcester, MA
New
Hourly
$19.35 - $25.81 / hour
Customer Support Specialist
EMERGE
🌎 Remote
New
Remote
Hourly
$13 / hour
Desktop Support Specialist
SISL Global
🌎 Remote
New
Remote
Support Specialist Salary in Worcester
Support Specialists working in Worcester, MA make an average annual salary of $42K and a maximum annual salary of around $75K.
Job Description
Working as a Support Specialist in Worcester, MA
There are 2 Support Specialist opportunities available in Worcester, MA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near Worcester, MA
Support Specialists in Worcester, MA Resume Data
Average Experience for Support Specialists in Worcester, MA
- More than 10 years: 62%
- 6-10 years: 29%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 0%
Educational Background for Support Specialists in Worcester, MA
- Bachelors: 39%
- Diploma: 24%
- Masters: 21%
- Associates: 14%
- Doctorate: 2%
Top Skill for Support Specialists in Worcester, MA
- Customer focus & orientation: 20%
- Attention to detail: 18%
- Work style: Reliability: 12%
- Customer service: 10%
- Sales skills: 8%
- Verbal communication: 8%
- Administrative assistant/receptionist: 8%
- Basic computer skills: 5%
- Call center customer service: 5%
- Spreadsheets with Microsoft Excel: 5%
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