Support Specialist Jobs in Roanoke, VA
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Job Description
Working as a Support Specialist in Roanoke, VA
There are 0 Support Specialist opportunities available in Roanoke, VA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near Roanoke, VA
Support Specialists in Roanoke, VA Resume Data
Average Experience for Support Specialists in Roanoke, VA
- More than 10 years: 60%
- 6-10 years: 28%
- 3-5 years: 9%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Support Specialists in Roanoke, VA
- Diploma: 37%
- Bachelors: 30%
- Associates: 19%
- Masters: 13%
- Doctorate: 1%
Top Skill for Support Specialists in Roanoke, VA
- Customer focus & orientation: 22%
- Attention to detail: 14%
- Customer service: 13%
- Work style: Reliability: 12%
- Administrative assistant/receptionist: 8%
- Sales skills: 7%
- Call center customer service: 7%
- Verbal communication: 6%
- Management & leadership skills: Impact & influence: 5%
- Supervisory skills: Motivating & assessing employees: 5%
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