Support Specialist Jobs in New Castle, PA
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Job Description
Working as a Support Specialist in New Castle, PA
There are 0 Support Specialist opportunities available in New Castle, PA all with unique requirements.
A Support Specialist provides technical support to a company's customers by phone, email, or chat for issues related to products and services provided by a company. Responsibilities typically include identifying problems, researching solutions, and escalating issues to higher-level support contacts.
Support Specialist jobs near New Castle, PA
Support Specialists in New Castle, PA Resume Data
Average Experience for Support Specialists in New Castle, PA
- More than 10 years: 62%
- 6-10 years: 28%
- 3-5 years: 8%
- 1-2 years: 1%
- Less than 1 year: 1%
Educational Background for Support Specialists in New Castle, PA
- Bachelors: 34%
- Diploma: 31%
- Associates: 19%
- Masters: 15%
- Doctorate: 1%
Top Skill for Support Specialists in New Castle, PA
- Customer focus & orientation: 21%
- Attention to detail: 15%
- Work style: Reliability: 12%
- Customer service: 10%
- Sales skills: 10%
- Administrative assistant/receptionist: 9%
- Verbal communication: 8%
- Call center customer service: 5%
- Spreadsheets with Microsoft Excel: 4%
- Scheduling: 4%
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