Support Analyst Jobs in Boston, MA (10,247+)
Decision Support Analyst
Customer Service Specialist II/Technical Support Analyst
Desktop Support Analyst
Technical Helpdesk Analyst - Remote Support Specialist
IT Support Analyst
Application Support Analyst - IT Helpdesk & Projects
IT Support Analyst
IT Support Analyst
IT Support Analyst
IT Support Analyst
Senior IT Support Analyst
Senior IT Support Analyst
Senior IT Support Analyst
Technical Application Support Analyst
IT Technical Support Analyst III (2nd Shift)
IT Tech Support Analyst, Epic
VDI Technical Support Analyst, AVP
Evening IT Support Analyst Expert
Senior Systems Analyst Gov IT & Litigation Support
IT Service Desk Analyst Tier 1 Support
Senior Systems Analyst - Federal IT & Litigation Support
Executive IT Concierge & Onsite Support Analyst
Senior Support Analyst
Analyst, IT Support
Technical Support Analyst
Service Desk Analyst Dynamic IT Support & Growth Perks
Senior Technical Analyst - Child Support Modernization
IT Support Analyst - Hybrid Onsite/Remote
Remote IT Systems Support Analyst Enterprise Host
IT Support Analyst Frontline & Deployment Lead
Senior Help Desk Analyst - Hybrid IT Support Lead
Boston Service Desk Analyst I - IT Support &
Remote IT Support Analyst
Support Analyst Salary in Boston
Support Analysts working in Boston, MA make an average annual salary of $54K and a maximum annual salary of around $106K.
Job Description
Working as a Support Analyst in Boston, MA
There are 10,247 Support Analyst opportunities available in Boston, MA all with unique requirements.
The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.
Similar Jobs to Support Analyst
Support Analyst jobs near Boston, MA
Support Analysts in Boston, MA Resume Data
Average Experience for Support Analysts in Boston, MA
- More than 10 years: 56%
- 6-10 years: 28%
- 3-5 years: 12%
- 1-2 years: 3%
- Less than 1 year: 1%
Educational Background for Support Analysts in Boston, MA
- Bachelors: 49%
- Masters: 38%
- Diploma: 6%
- Associates: 5%
- Doctorate: 3%
Top Skill for Support Analysts in Boston, MA
- Attention to detail: 17%
- Customer focus & orientation: 15%
- Spreadsheets with Microsoft Excel: 14%
- Analyzing data: 12%
- Work style: Reliability: 9%
- Administrative assistant/receptionist: 7%
- Basic computer skills: 7%
- Management & leadership skills: Planning & execution: 7%
- Technical support: 6%
- Project timeline management: 6%
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