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Support Analyst Jobs in Albany, NY (1,060)

Service Level Agreement (SLA) Analyst

The Computer Merchant, Ltd
Albany, NY
Hourly
Dental Insurance
Vision Insurance
Icon: salary
$50 - $53 / hour

Application Manager-Epic Ancillary

Cordea Consulting
Albany, NY
New
Hybrid

Revenue Business Analyst

RapidClaims
Albany, NY
New

Business Analyst – Data Sensitivity & VDI Migration

TALENT Software Services
Albany, NY
New
Part-Time

Principal Operational Intelligence Analyst

Accenture PLC
Albany, NY
New
Diversity Leader
Eco-Friendly
Dental Insurance
Vision Insurance
Icon: salary
$94.4k - $293.8k / year

Principal Operational Intelligence Analyst

Accenture
Albany, NY
Diversity Leader
Eco-Friendly
Dental Insurance
Vision Insurance
Icon: salary
$94.4k - $293.8k / year
‌

Peoplesoft Technical Consultant

InterSources
Albany, NY
New
‌

Expert Decision Support Analyst

Acxiom
Albany, NY
Entry-Level
‌

Senior Decision Support Analyst

Highmark Health
Albany, NY
Health Insurance
Icon: salary
$34.29 / hour
‌

State University of New York (SUNY)- Application Integration Specialist

Compu-Vision Consulting
Albany, NY
New
‌

Content Production Business Analyst

TCWGlobal
Albany, NY
New
Hourly
Icon: salary
$69 / hour
‌

HVAC Automations & Controls Analyst (Hybrid)

Wheeler Staffing Partners
Albany, NY
New
Hybrid
PTO
Dental Insurance
Vision Insurance
Icon: salary
$66k - $89k / year
‌

Technical Support Analyst/IT Support Technician/Desktop Support Technician (CCTV equipment)

TekWissen ®
Albany, NY
New
Part-Time
Icon: salary
$32 / hour
‌

Decision Support Analyst

Highmark Health
Albany, NY
Health Insurance
Icon: salary
$68.4k / year
‌

Pharmacy Support Analyst

Cardinal Health
Albany, NY
New
Hourly
401(k)
Dental Insurance
Vision Insurance
Parental Leave
Icon: salary
$27.30 / hour
‌

Lead Decision Support Analyst

Highmark Health
Albany, NY
Health Insurance
Icon: salary
$94.2k / year
‌

Service Level Agreement SLA Analyst Hybrid Contract to Hire role

Experienced Recruiting Partners
Albany, NY
Hybrid
Health Insurance
‌

Public Service, Department of

StateJobsNY
Albany, NY
‌

Policy Analyst 2 (Energy)

New York State Civil Service
Albany, NY
Icon: salary
$90.6k - $114.6k / year
‌

Policy Analyst 2 (Energy)

StateJobsNY
Albany, NY
‌

Senior Consultant- Data Analyst

NYSTEC
Albany, NY
‌

Commercial Analyst Team Lead

Keybank National Association
Albany, NY
Icon: salary
$96k - $181k / year
‌

Intelligence Analyst

Contact Government Services
Albany, NY
401(k)
Dental Insurance
Vision Insurance
‌

Bus/Sys Programmer Analyst III - Integration

Albany Medical Health System
Albany, NY
Icon: salary
$84.8k - $131.4k / year
‌

Policy Analyst (Energy) Trainee*, NS or Policy Analyst 1 (Energy), Grade 18

New York State Thruway Authority
Albany, NY
Icon: salary
$56.2k - $89k / year
‌

Remote Technical Support Analyst SaaS Helpdesk

CDK Global
🌎 Remote
New
Remote
‌

Technical Support Analyst

Trimble
🌎 Remote
Remote
Dental Insurance
Vision Insurance
Parental Leave
Icon: salary
$55k - $75.6k / year
‌

Remote Technical Support Analyst

AgileGrid Solutions
🌎 Remote
New
Remote
‌

Data Quality Analyst (Integration & Interoperability)

TALENT Software Services
Albany, NY
New
Health Insurance
‌

Lab Support Analyst

PerkinElmer
Rensselaer, NY
New
Icon: salary
$62k - $93k / year
‌

Litigation Systems Analyst

Contact Government Services
Albany, NY
401(k)
Dental Insurance
Vision Insurance
‌

Service Level Agreement (SLA) Analyst - Hybrid - Contract to Hire role

Experienced Recruiting Partners
Albany, NY
Hybrid
Health Insurance
‌

Medicaid Compliance Analyst.

Integrated Staffing
Albany, NY
Hourly
Icon: salary
$19 - $22 / hour

Job Description

Working as a Support Analyst in Albany, NY

There are 1,060 Support Analyst opportunities available in Albany, NY all with unique requirements.

The primary responsibility of a Support Analyst is to provide technical support for software products being developed by a company. This includes, but is not limited to, testing the software, updating documentation, recording and communicating defects, and maintaining customer relationships. By providing continuous feedback on customers' working environment using the software product and identifying problems through testing and defect management, this position contributes significantly to a successful product launch.

Similar Jobs to Support Analyst

Support Analyst jobs near Albany, NY

Support Analysts in Albany, NY Resume Data

Average Experience for Support Analysts in Albany, NY

  • More than 10 years: 63%
  • 6-10 years: 25%
  • 3-5 years: 9%
  • Less than 1 year: 1%
  • 1-2 years: 1%

Educational Background for Support Analysts in Albany, NY

  • Bachelors: 47%
  • Masters: 28%
  • Associates: 13%
  • Diploma: 10%
  • Doctorate: 3%

Top Skill for Support Analysts in Albany, NY

  • Attention to detail: 16%
  • Spreadsheets with Microsoft Excel: 13%
  • Customer focus & orientation: 13%
  • Analyzing data: 11%
  • Technical support: 10%
  • Work style: Reliability: 8%
  • Basic computer skills: 8%
  • Customer service: 7%
  • Project timeline management: 7%
  • Data entry: Attention to detail: 6%

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    Here are some keywords related to Support Analyst in Albany, NY

    • Software Engineer
    • It Manager
    • Program Supervisor
    • Business Analyst

    Support Analyst jobs near Albany, NY