Night Auditor Job in Fitchburg, MA (1)
Customer Service Manager
Job Description
Working as a Night Auditor in Fitchburg, MA
There is 1 Night Auditor opportunity available in Fitchburg, MA all with unique requirements.
The position of Night Auditor is to serve as the primary source of information when a guest arrives at the hotel. A Night Auditor will greet late arriving or registered guests and confirm their reservations. He or she is responsible for maintaining knowledge of the hotel policies, procedures, and services regarding accommodating guest needs, resolving guest problems, and preparing reports on daily operations. It is also a front desk clerk position that requires extensive data entry - involving check-ins, checkouts, and other tasks associated with computer entry using the front desk's terminal.
Night Auditor jobs near Fitchburg, MA
Night Auditors in Fitchburg, MA Resume Data
Average Experience for Night Auditors in Fitchburg, MA
- More than 10 years: 49%
- 6-10 years: 36%
- 3-5 years: 9%
- 1-2 years: 3%
- Less than 1 year: 2%
Educational Background for Night Auditors in Fitchburg, MA
- Diploma: 50%
- Bachelors: 23%
- Associates: 21%
- Masters: 6%
Top Skill for Night Auditors in Fitchburg, MA
- Customer focus & orientation: 21%
- Work style: Reliability: 13%
- Night auditor (hotel): 11%
- Customer service: 10%
- Front desk agent (hotel): 10%
- Attention to detail: 9%
- Scheduling: 7%
- Administrative assistant/receptionist: 6%
- Retail customer service: 6%
- Verbal communication: 6%
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