Help Desk Technician Jobs in Philadelphia, PA (267)
Entertainment & Theming Technician
Travel Surgical Technologist (CST)
Veterinarian
Pharmacy Technician
Travel Radiology - Nuclear Med Tech $2760/wk
BCG Platinion | Cybersecurity Senior Consultant
Senior Seamer Service Representative
Certified Surgical Technologist - Cardiac Cath Lab
Gastroenterology Physician
Clinical Lead Specialist, Structural Interventions - TAVI (Philadelphia, PA)
Therapist / Physical Therapist / Pennsylvania / Acute Physical Therapist - Hospital Job
Special Agent: Linguistics Expertise
Field Service Team Leader
Field Service Technician
SR HRIS ANALYST
Groundskeeper/Light Maintenance Tech
BCBA - 10K Sign on Bonus - Remote
Tier 2 Help Desk Technician
Help Desk Technician
Help Desk Technician
Audio Visual Technician
Major Account Executive
Manager of Investment Due Diligence
Desktop Support Technician
Premium Support Product Specialist II
Desktop Refresh Technician
Maintenance Technician
Service Coordinator
IT Help Desk Technician\Jr. System Administrator (MSP)
Software Engineering Manager - US Based Remote
NE Regional Senior Manager of IT Operations - (Onsite)
Sr Product Manager II - US Based Remote
College Aide- Help Desk Technician
Tier 2 Help Desk Technician
Help Desk Technician Salary in Philadelphia
Help Desk Technicians working in Philadelphia, PA make an average annual salary of $44K and a maximum annual salary of around $67K.
Job Description
Working as a Help Desk Technician in Philadelphia, PA
There are 267 Help Desk Technician opportunities available in Philadelphia, PA all with unique requirements.
The help desk technician is a customer-focused IT professional responsible for providing support for a company’s computer systems. Acting as the link between hardware and software problem identification and associated solutions, this person responds to requests for assistance from users via telephone, email, chat, or other means. Help desk technician job duties may include responding to tickets, monitoring current issues and escalating critical incidents; maintaining logs of problems and resolutions; copying data or system backups; keeping track of warranty service agreements or contracts; and performing other tasks like installing operating systems and hardware.
Help Desk Technician jobs near Philadelphia, PA
Help Desk Technicians in Philadelphia, PA Resume Data
Average Experience for Help Desk Technicians in Philadelphia, PA
- More than 10 years: 53%
- 6-10 years: 30%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk Technicians in Philadelphia, PA
- Bachelors: 38%
- Diploma: 31%
- Associates: 25%
- Masters: 6%
- Doctorate: 0%
Top Skill for Help Desk Technicians in Philadelphia, PA
- Technical support: 20%
- Customer focus & orientation: 14%
- Basic computer skills: 12%
- Technical support: Customer situations: 12%
- Work style: Reliability: 11%
- Attention to detail: 11%
- Customer service: 7%
- Mechanical knowledge: 5%
- Call center customer service: 4%
- Sales skills: 4%
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