Help Desk Jobs in Durham, NC (26,542+)
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Help Desk Support Technician
NC Help Desk Support Technician (Field/Onsite) (67575)
Help Desk Analyst
Help Desk Support
Tier III Help Desk Analyst
Technical Support Specialist
Sr Associate Technical Support Analyst, Medicaid
Help Desk Support Technician
NC Help Desk Support Technician (Field/Onsite) (67575)
Help Desk Analyst
Help Desk Agent
IT Desktop Support Engineer
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Title: Help Desk Analyst Tier 3 Application/Production Support Lo
Desktop Support Specialist
Desktop Support Specialist
IT/Desktop Field Support Engineer
Computer Support Specialist
Technical Support - R&D
Desktop Support
IT End User Support Analyst - Level 2
Desktop Support Specialist
Desktop Support Technician - Entry Level
Help Desk Technician
Help Desk (Remote)
desktop support
Production Support Manager - Help Desk
Customer Service Representative | Technical Support
Customer Service Representative | Technical Support
Technician 1 - Help Desk Support (Call Center)
Help Desk Salary in Durham
Help Desks working in Durham, NC make an average annual salary of $46K and a maximum annual salary of around $71K.
Job Description
Working as a Help Desk in Durham, NC
There are 26,542 Help Desk opportunities available in Durham, NC all with unique requirements.
Help Desk workers are required to answer customer questions about technology products. They discuss technical information with clients and troubleshoot issues. The Help Desk worker must be able to evaluate, prioritize and solve problems. Specific job responsibilities include helping users install software, troubleshooting hardware issues, installing patches or new programs, working on remote support systems, and monitoring customer accounts for security purposes. What is it like to work as a Help Desk?
Similar Jobs to Help Desk
Help Desk jobs near Durham, NC
Help Desk in Durham, NC Resume Data
Average Experience for Help Desk in Durham, NC
- More than 10 years: 50%
- 6-10 years: 33%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Help Desk in Durham, NC
- Bachelors: 37%
- Diploma: 33%
- Associates: 21%
- Masters: 9%
- Doctorate: 1%
Top Skill for Help Desk in Durham, NC
- Customer focus & orientation: 18%
- Technical support: 13%
- Attention to detail: 12%
- Work style: Reliability: 12%
- Customer service: 10%
- Call center customer service: 8%
- Basic computer skills: 8%
- Sales skills: 8%
- Technical support: Customer situations: 7%
- Verbal communication: 6%
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