Help Desk Analyst Jobs in Schenectady, NY (37)

Business Analyst: Requirements, Testing & UAT Lead

iSite Technologies

Albany, NY

Diversity Leader

Junior CIC Analyst

MAXIMUS

Albany, NY

$40k / year

Operations Center Analyst

New York eHealth Collaborative

Albany, NY

New

$70k - $80k / year

Business Analyst

I-Link Solutions

Albany, NY

Entry-Level

Senior Business Analyst

R3 Technology

Albany, NY

Business / QA Analyst (Criminal Justice Processing Systems)

Trigyn Technologies

Albany, NY

‌

Analyst-Expert

KNOWLEDGE BUILDERS

Albany, NY

‌

Help Desk Analyst III

Progressive Recruitment

Schenectady, NY

‌

Help Desk Analyst- Top Secret Clearance Required

Information Management Group

Schenectady, NY

Part-Time

Hourly

Dental Insurance

Vision Insurance

$25 - $36 / hour

‌

Help Desk Analyst- Top Secret Clearance Required

IMG Information Management Group

Schenectady, NY

New

Part-Time

Hourly

Dental Insurance

Vision Insurance

$25 - $36 / hour

‌

Advanced Specialist, Commercial Finance

Pearson

Albany, NY

New

$115k - $135k / year

‌

Business Analyst

V Group

Albany, NY

Entry-Level

‌

Business Analyst with Financial Management (In-Person Interview)

Sligo Software Solutions

Albany, NY

New

Entry-Level

‌

Business Systems Analyst 1

Office of the New York State Comptroller

Albany, NY

New

$53.8k - $85.1k / year

‌

Technical Business Analyst

ShiftCode Analytics

Albany, NY

Entry-Level

‌

Business Systems Analyst 1 / Trainee 1 / 2 - NY HELPS

StateJobsNY

Albany, NY

New

Vision Insurance

‌

Systems Administrator (Microsoft 365 & Azure)

The State University of New York

Albany, NY

Health Insurance

Vision Insurance

Parental Leave

$50k - $56k / year

‌

Remote Tier 2 Help Desk & IT Generalist

GovCIO

🌎 Remote

Remote

‌

IT Professionals/Consultants for a NYS Entity

MANAGEMENT APPLICATIONS

Albany, NY

New

‌

Analyst -Senior

KNOWLEDGE BUILDERS

Albany, NY

‌

Information Technology Specialist I - Construction Design a Plus

The Liro Group

Albany, NY

$60k / year

‌

Corporate Controller

Utech Products

Schenectady, NY

Part-Time

$85k - $130k / year

‌

Associate Analyst - Quantitative Solutions

Janus Henderson AAA CLO ETF

Albany, NY

New

$120k - $150k / year

‌

Product Manager, FordPay

Ford Motor

Albany, NY

Dental Insurance

Vision Insurance

Parental Leave

$68.3k - $192.9k / year

‌

Mortgage Wire Desk, II Analyst

Carrington

Albany, NY

New

$24 - $33.65 / hour

‌

NYS ITS HBITS-08-14853 Expert Business Analyst

Voyatek OnDemand

Albany, NY

New

Hourly

Health Insurance

Dental Insurance

Vision Insurance

‌

Remote Help Desk Support / Help Desk Analyst

Ottawa

🌎 Remote

Remote

‌

Remote Help Desk Analyst

Burjline Builders

🌎 Remote

Part-Time

Remote

Dental Insurance

Vision Insurance

‌

IT Service Desk Analyst Troubleshooting & Support

Brown University Health

Galway, NY

New

‌

Senior Healthcare Fiscal Analyst, Central Office;

New York State Civil Service

Albany, NY

New

$67k - $85.1k / year

‌

Service Desk Analyst

Lifespan

Galway, NY

New

$19.97 - $32.96 / hour

‌

Service Desk Analyst

Brown University Health

Galway, NY

New

$19.97 - $32.96 / hour

‌

Remote Help Desk Analyst

FuentesCorp

🌎 Remote

Part-Time

Remote

Dental Insurance

Vision Insurance

Job Description

Working as a Help Desk Analyst in Schenectady, NY

There are 37 Help Desk Analyst opportunities available in Schenectady, NY all with unique requirements.

A Help Desk Analyst's duties typically include primary duties such as answering phone calls, emails, and chats from customers. These contacts are related to problems with products or services. Help Desk Analysts also log all issues, track them until they are resolved, assign them to the correct department for resolution. They will also troubleshoot with customers directly sometimes.

Similar Jobs to Help Desk Analyst

Help Desk Analyst jobs near Schenectady, NY

Help Desk Analysts in Schenectady, NY Resume Data

Average Experience for Help Desk Analysts in Schenectady, NY

More than 10 years: 64%
6-10 years: 24%
3-5 years: 13%

Educational Background for Help Desk Analysts in Schenectady, NY

Bachelors: 51%
Associates: 22%
Diploma: 14%
Masters: 13%

Top Skill for Help Desk Analysts in Schenectady, NY

Technical support: 17%
Basic computer skills: 13%
Customer focus & orientation: 13%
Technical support: Customer situations: 12%
Attention to detail: 9%
Analyzing data: 8%
Spreadsheets with Microsoft Excel: 7%
Management & leadership skills: Impact & influence: 7%
Work style: Reliability: 7%
Customer service: 6%

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