Customer Service Agent Jobs in Worcester, MA (765)
Accounts Payable Specialist
KARL STORZ Endoscopy - America
Charlton, MA
Diesel Technician/Mechanic - Roadside Assistance
Penske Logistics
Worcester, MA
New
Hourly
$30.83 / hour
Labs FSP Associate Scientist - Separations and Automation Technologies
Thermo Fisher Scientific
Worcester, MA
Labs FSP Associate Scientist - Separations and Automation Technologies
Thermo Fisher Scientific Careers
Worcester, MA
Territory Manager | CT, MA , RI, ME & NH
Employers
Southborough, Massachusetts
Vision Insurance
$71k / year
Vice President, Regulatory Affairs
Hologic
Marlborough, Massachusetts
Vision Insurance
‌
Patient Access Schedule Agent
U Mass Memorial Health
Worcester, MA
New
‌
Customer Service Specialist
Big Y
Ware, MA
Part-Time
Flexible Schedule
‌
Ticket Agent Job
Atlantic Aviation FBO Services
Worcester, MA
Part-Time
Hospitality
401(k)
‌
Front Desk Agent
Aimbridge Hospitality
Worcester, MA
Hospitality
401(k)
Vision Insurance
‌
Claims Service Representative
Global Technical Talent
Worcester, MA
New
Part-Time
Hourly
Hospitality
Flexible Schedule
$20 - $25 / hour
‌
Front Desk Agent
Pyramid Global Hospitality
Milford, MA
New
Hospitality
401(k)
Health Insurance
Education
$20 / hour
‌
Manufacturing Plant Admin/Customer Service
Altium Packaging
Franklin, MA
Dental Insurance
Vision Insurance
Education
‌
Price Rite - Assistant Store Manager (PRRC) Salary Range $54,132 - $80,964/yr
PriceRite
Worcester, MA
Hospitality
Health Insurance
$54.1k - $81k / year
‌
Price Rite - Receiver (PRRC) Salary Range $19.50 - 26.00/hr
PriceRite
Worcester, MA
Part-Time
Hourly
Hospitality
$19.50 - $26 / hour
‌
Price Rite - Front End Manager (PRRC) Salary Range $21.90 - $34.22/hr
PriceRite
Worcester, MA
Hourly
Hospitality
$21.90 - $34.22 / hour
‌
CDL-A Dry Van Truck Driver in Worcester, MA
CRST, The Transportation Solution
Worcester, 01602
New
Driver
$3,000 sign-on bonus
Vision Insurance
$94k - $104k / year
‌
Welding Process Specialist
Airgas
Auburn, MA
401(k)
Dental Insurance
Vision Insurance
Education
Parental Leave
‌
Enrollment & Premium Billing - Hybrid
Fallon Health
Worcester, MA
Hybrid
Health Insurance
Vision Insurance
‌
Remote Agent Customer Service Representative
JobCertify
🌎 Remote
New
Remote
Entry-Level
‌
Customer Service Agent
Workoo Technologies
🌎 Remote
New
Remote
‌
Remote - Customer Service Agent
American Income LifeInsurance
🌎 Remote
New
Remote
‌
Licensed Real Estate Agent
Berkshire Hathaway HomeServices Commonwealth Real Estate
Franklin, MA
‌
Licensed Real Estate Agent
ERA Key Realty Services
Spencer, MA
‌
Licensed Agent Insurance Representative
Bankers Life
Worcester, MA
‌
Entry Level Insurance Sales Agent - Hybrid Experience
Bankers Life
Worcester, MA
Hybrid
Entry-Level
Health Insurance
$41k - $62k / year
‌
Remote Intake Agent
A-Line Staffing Solutions
🌎 Remote
New
Remote
Dental Insurance
$18.24 / hour
‌
Medical Screener - Reception Technician (Customer Service)
CSL Plasma
Woonsocket, RI
PTO
Dental Insurance
Vision Insurance
‌
Float Financial Center Supervisor
Berkshire Bank
Worcester, MA
$19 - $31.86 / hour
‌
No Fault Claims Examiner
Concord Group Insurance
Westborough, MA
Dental Insurance
‌
PIP Claims Adjuster
Concord Group Insurance
Westborough, MA
Dental Insurance
‌
Claims Resolution Specialist - Hybrid
Acosta Group
Marlborough, MA
Hybrid
$50k - $67k / year
‌
Shift Supervisor Trainee
CVS Health
Worcester, MA
Part-Time
Hourly
Retail
PTO
Dental Insurance
Vision Insurance
Flexible Schedule
$16 - $26 / hour
‌
Patient Access Schedule Agent
U Mass Memorial Health
Worcester, MA
New
Customer Service Agent Salary in Worcester
Customer Service Agents working in Worcester, MA make an average annual salary of $34K and a maximum annual salary of around $53K.
Job Description
Working as a Customer Service Agent in Worcester, MA
There are 765 Customer Service Agent opportunities available in Worcester, MA all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Customer Service Agent jobs near Worcester, MA
Customer Service Agents in Worcester, MA Resume Data
Average Experience for Customer Service Agents in Worcester, MA
- More than 10 years: 50%
- 6-10 years: 35%
- 3-5 years: 12%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Worcester, MA
- Diploma: 44%
- Bachelors: 31%
- Associates: 16%
- Masters: 9%
- Doctorate: 1%
Top Skill for Customer Service Agents in Worcester, MA
- Customer focus & orientation: 20%
- Front desk agent (hotel): 12%
- Customer service: 11%
- Attention to detail: 11%
- Work style: Reliability: 11%
- Administrative assistant/receptionist: 8%
- Sales skills: 8%
- Verbal communication: 7%
- Scheduling: 6%
- Call center customer service: 6%
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