Customer Service Agent Jobs in Springfield, MA (1,376)
Bilingual Customer Service Agent: Triage Center- 6013
Community Health Resources
Manchester, CT
Part-Time
Hourly
403(b)
Education
$18 / hour
Automotive Customer Service Advisor
Pep Boys
Manchester, CT
$15.69 - $17.05 / hour
Customer Service Representative
Domino's
Springfield, MA
Eco-Friendly
Health Insurance
Dental Insurance
$13.75 / hour
Customer Service Specialist
Big Y
Springfield, MA
Part-Time
Flexible Schedule
Customer Service Representative
Planet Fitness
Springfield, MA
Hospitality
Customer Service Representative
Monson Savings Bank
Monson, MA
Dental Insurance
‌
PT Customer Service Associate
Berkshire Bank
South Hadley, MA
$17 - $26.55 / hour
‌
Customer Service Representative
Vasu Agency
Springfield, MA
Part-Time
Flexible Schedule
‌
Service Writer/ Customer Service Advisor
Brad's Service Center
Chicopee, MA
‌
Customer Service Representative
Domino's Pizza
Enfield, CT
Part-Time
‌
Customer Service Representative
Insight Global
East Hartford, CT
New
Hourly
$25 / hour
‌
Customer Service Representative
U-Haul
Holyoke, MA
Warehouse
$100 sign-on bonus
$10 / hour
‌
Calibration Customer Service Representative
Balise Motor Sales
West Springfield, MA
Entry-Level
Dental Insurance
Vision Insurance
‌
Seasonal Customer Service Representative
David's Bridal
West Springfield, MA
Part-Time
Hourly
Hospitality
$15 - $18 / hour
‌
Customer Service Representative
Stavros
Amherst, MA
‌
Customer Service Representative
SNI Companies
South Hadley, MA
Entry-Level
‌
Lead Retail Customer Service Associate
FedEx
Bloomfield, CT
Diversity Leader
‌
Alterations Customer Service Representative
David's Bridal
West Springfield, MA
Part-Time
Hourly
Hospitality
401(k)
$40 / hour
‌
Toyota Automotive Customer Service Associate
Balise Motor Sales
West Springfield, MA
Dental Insurance
‌
Customer Service Manager
OMG
Agawam, MA
Health Insurance
Dental Insurance
Vision Insurance
‌
Customer Service Manager
Steel Partners
Agawam, MA
Health Insurance
Dental Insurance
Vision Insurance
‌
Customer Service Specialist
Manufacturing
Bloomfield, CT
Dental Insurance
Vision Insurance
‌
Customer Service Associate/Teller
Monson Savings Bank
East Longmeadow, MA
New
Part-Time
‌
Flexible Customer Service Associate
Hertz
Windsor Locks, CT
Hourly
Dental Insurance
Parental Leave
$18 / hour
‌
Store Customer Service Specialist
Sherwin Williams
Manchester, CT
‌
Bilingual Customer Service Specialist (Spanish)
Sherwin Williams
West Springfield, MA
‌
Customer Service Representative/Lot Attendant
U-Haul
Westfield, MA
Warehouse
$100 sign-on bonus
$10 / hour
‌
Customer Service Sales - Work From Home
HMG Careers
🌎 Remote
Part-Time
Remote
Dental Insurance
Flexible Schedule
$67 - $75 / hour
‌
Assistant Store Manager
Extra Space Storage
Springfield, MA
Hospitality
$1,000 / week
‌
Customer Service Agent
Workoo Technologies
🌎 Remote
Remote
‌
Remote Agent Customer Service Representative
JobCertify
🌎 Remote
Remote
Entry-Level
‌
Customer Service Agent
Zuzick & Associates
🌎 Remote
New
Remote
Job Description
Working as a Customer Service Agent in Springfield, MA
There are 1,376 Customer Service Agent opportunities available in Springfield, MA all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Customer Service Agent jobs near Springfield, MA
Customer Service Agents in Springfield, MA Resume Data
Average Experience for Customer Service Agents in Springfield, MA
- More than 10 years: 47%
- 6-10 years: 35%
- 3-5 years: 14%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Springfield, MA
- Diploma: 51%
- Bachelors: 24%
- Associates: 18%
- Masters: 6%
- Doctorate: 0%
Top Skill for Customer Service Agents in Springfield, MA
- Customer focus & orientation: 20%
- Work style: Reliability: 13%
- Front desk agent (hotel): 13%
- Attention to detail: 11%
- Customer service: 10%
- Sales skills: 8%
- Administrative assistant/receptionist: 8%
- Call center customer service: 6%
- Verbal communication: 6%
- Retail customer service: 5%
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