Customer Service Agent Jobs in Grand Rapids, MI (1,369)
Enrolled Agent (Remote in Michigan)
Impact Business Group
🌎 Remote
Remote
Customer Service Agent
UPS
Grand Rapids, Michigan 49504
Part-Time
CUSTOMER SERVICE AGENT - PLAINFIELD
Henderson Glass
Grand Rapids, MI
Hourly
Dental Insurance
Vision Insurance
Customer Service Representative
Xtend
Grand Rapids, MI
Entry-Level
Customer Service Associate
Hertz
Grand Rapids, MI
Hourly
Hospitality
Dental Insurance
Parental Leave
$17 / hour
Customer Service Representative
Morrison Industries
Grand Rapids, MI
Entry-Level
Dental Insurance
Vision Insurance
$18 / hour
Customer Service Representative
Stiles Machinery
Grand Rapids, MI
Entry-Level
Customer Service Sales Representative
CarMax
Grand Rapids, MI
Diversity Leader
Automotive Customer Service Advisor
Pep Boys
Comstock Park, MI
Customer Service Representative
CCL Label
Grand Rapids, MI
Entry-Level
Customer Service Associate
Equity Lifestyle Properties
Grand Rapids, MI
Dental Insurance
Vision Insurance
Customer Service Representative
West Michigan Community Bank
Grand Rapids, MI
Entry-Level
Health Insurance
Dental Insurance
Customer Service Representative
Grapids Home Services
Grand Rapids, MI
Customer Service Representative
Berkshire Production Supply
Grand Rapids, MI
Part-Time
Vision Insurance
Flexible Schedule
Customer Service Representative
U-Haul
Grand Rapids, MI
Warehouse
$100 sign-on bonus
$10 / hour
Customer Service Representative I
The Amynta Group
Grand Rapids, MI
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Whole Foods Market IP, L.P
Grand Rapids, MI
Part-Time
Retail
Flexible Schedule
Eyewear Customer Service/Sales Advisor
MyEyeDr
Grand Rapids, MI
Hospitality
PTO
Dental Insurance
Customer Service Associate
PGA TOUR Superstore
Grand Rapids, MI
Dental Insurance
Vision Insurance
$15 / hour
Customer Service Specialist
AdaptHealth
Grand Rapids, MI
Customer Service Representative
Hanes Companies
Wyoming, MI
Dental Insurance
Vision Insurance
Customer Service Representative
Airgas
Grandville, MI
Customer Service Specialist
TireHub
Caledonia, MI
Dispatcher and Customer Service Representative
Benjamin Franklin Plumbing
Grand Rapids, MI
Hourly
Health Insurance
Dental Insurance
Vision Insurance
$19 - $22 / hour
Retail Customer Service Associate
Sam's Club
Grand Rapids, MI
Part-Time
Hourly
Warehouse
PTO
Dental Insurance
Vision Insurance
Parental Leave
$16 - $23 / hour
Assistant Customer Service Manager
TSG - The Sheridan Group
Grand Rapids, MI
Customer Service Representative - $16-$20/Hour
TSG - The Sheridan Group
Grand Rapids, MI
Hourly
$16 - $20 / hour
HealthCare Customer Service Specialist - ONSITE
GetixHealth
Grandville, MI
Hourly
PTO
Dental Insurance
Vision Insurance
$15 - $18 / hour
Administrative Assistant Customer Service Manager
TSG - The Sheridan Group
Grand Rapids, MI
Customer Service Agent
Workoo Technologies
🌎 Remote
Remote
Remote Agent Customer Service Representative
JobCertify
🌎 Remote
Remote
Entry-Level
Customer Service Call Agent
Adecco
🌎 Remote
Remote
Hourly
401(k)
Dental Insurance
Vision Insurance
Parental Leave
$15.50 / hour
Customer Service Supervisor
CLEAResult
Grand Rapids, MI
New
Customer Service Operations Manager
Advanced Monitored Caregiving, Inc. (AMC Health)
Grand Rapids, MI
New
Enrolled Agent (Remote in Michigan)
Impact Business Group
🌎 Remote
Remote
Customer Service Agent Salary in Grand Rapids
Customer Service Agents working in Grand Rapids, MI make an average annual salary of $30K and a maximum annual salary of around $51K.
Job Description
Working as a Customer Service Agent in Grand Rapids, MI
There are 1,369 Customer Service Agent opportunities available in Grand Rapids, MI all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Customer Service Agent jobs near Grand Rapids, MI
Customer Service Agents in Grand Rapids, MI Resume Data
Average Experience for Customer Service Agents in Grand Rapids, MI
- More than 10 years: 43%
- 6-10 years: 39%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Grand Rapids, MI
- Diploma: 52%
- Bachelors: 27%
- Associates: 16%
- Masters: 5%
- Doctorate: 0%
Top Skill for Customer Service Agents in Grand Rapids, MI
- Customer focus & orientation: 20%
- Front desk agent (hotel): 12%
- Work style: Reliability: 12%
- Customer service: 11%
- Attention to detail: 11%
- Sales skills: 9%
- Administrative assistant/receptionist: 8%
- Call center customer service: 7%
- Scheduling: 5%
- Verbal communication: 5%
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