Customer Service Agent Jobs in Grand Rapids, MI (766)
Customer Service Representative - Retention (Hybrid)
AT&T
🌎 Remote
New
Remote
Hybrid
Diversity Leader
PTO
Health Insurance
Dental Insurance
Vision Insurance
Education
Parental Leave
$17.41 - $20.22 / hour
Geek Squad Advanced Repair Agent
Best Buy
Grandville, MI
Part-Time
Retail
Flexible Schedule
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
U.S. Customs and Border Protections
Grand Rapids, MI
Part-Time
Dental Insurance
$106k / year
Pilot - CBP Air Interdiction Agent
U.S. Customs and Border Protections
Grand Rapids, MI
Part-Time
Dental Insurance
$106k / year
Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed
ApexFocusGroup
🌎 Remote
Part-Time
$75 - $150 / day
Real Estate Agent MI
Weichert, Realtors
Grandville, Michigan
Part-Time Focus Group Participant $300-$750 (multi-session studies)
ApexFocusGroup
🌎 Remote
New
Part-Time
Remote
$300 - $750 / week
Work From Home Part Time Focus Group Participant - $300-$750 (multi-session studies)
ApexFocusGroup
🌎 Remote
New
Part-Time
Remote
$300 - $750 / week
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroup
🌎 Remote
New
Part-Time
Remote
$75 - $150 / day
Customer Service Sales Representative
CarMax
Grand Rapids, MI
Diversity Leader
Sales Consultant - Customer Service
CarMax
Grand Rapids, MI
Diversity Leader
Remote --- Customer Service Representative
Teleperformance USA
🌎 Remote
New
Remote
401(k)
Dental Insurance
Vision Insurance
Sales Associate Part Time - TOMMY HILFIGER
PVH Corp
Byron Center, MI
Part-Time
Retail
Diversity Leader
Ramp Agent - GRR
Signature Aviation
Grand Rapids, MI
Hospitality
Health Insurance
Dental Insurance
Vision Insurance
Education
Licensed Agent Insurance Representative
Bankers Life
Grand Rapids, MI
Entry Level Insurance Sales Agent - Hybrid Experience
Bankers Life
Grand Rapids, MI
Hybrid
Entry-Level
Health Insurance
$41k - $62k / year
Medical Screener - Reception Technician (Customer Service)
CSL Plasma
Wyoming, MI
PTO
Dental Insurance
Vision Insurance
Entry Level Financial Representative - Insurance Sales
Bankers Life
Grand Rapids, MI
Field Service Representative Radiology Grand Rapids, Michigan
Bayer
Grand Rapids, MI
Part-Time
PTO
Dental Insurance
Vision Insurance
Flexible Schedule
$52k - $80k / year
Tax Manager - Investment Management - Private Equity Tax (Central Region Office Locations)
Deloitte
Grand Rapids, MI
Diversity Leader
$85k - $169.7k / year
Tax Senior - Investment Management - Private Equity Tax (Central Region Office Locations)
Deloitte
Grand Rapids, MI
Diversity Leader
$63.4k - $126.6k / year
Tax Manager - Real Estate Tax (Central Region Office Locations)
Deloitte
Grand Rapids, MI
Diversity Leader
$85k - $169.7k / year
Customer Service Representative
Visual Workplace
Byron Center, MI
New
Entry-Level
401(k)
Full-Time Customer Service Supervisor
Kohl's
Grandville, MI
Retail
$18.10 / hour
Sales Representative Customer Service
Krause Agency
Grand Rapids, MI
New
Entry-Level
Education
$400 - $5,500 / month
Customer Service Coordinator
EssilorLuxottica
Grand Rapids, MI
Hospitality
Customer Service Coordinator
Luxottica Group
Grand Rapids, MI
Captain - Customer Service
Dave & Buster
Grand Rapids, MI
Hourly
401(k)
Dental Insurance
Vision Insurance
$10.33 - $13 / hour
Part Time Floor Supervisor - CALVIN KLEIN - Grand Rapids, MI
PVH Corp
Grand Rapids, MI
Part-Time
Diversity Leader
Health Insurance
Dental Insurance
Vision Insurance
Flexible Schedule
Education
Financial Consultant
NYL - West Michigan
Grand Rapids, MI
New
Health Insurance
Dental Insurance
Vision Insurance
Supervisor, Airport Services
Envoy Air
Grand Rapids, MI
Middle Market Commercial Underwriter, Account Executive
THE TRAVELERS INDEMNITY
Grand Rapids, MI
Health Insurance
$87.4k - $144.4k / year
Middle Market Commercial Underwriter Account Executive
Travelers Insurance
🌎 Remote
New
Remote
Health Insurance
$87.4k - $144.4k / year
Air Interdiction Agent - Elite Pilot Opportunities with U.S. Customs and Border Protection
U.S. Customs and Border Protections
Grand Rapids, MI
Part-Time
Dental Insurance
$106k / year
Customer Service Agent Salary in Grand Rapids
Customer Service Agents working in Grand Rapids, MI make an average annual salary of $30K and a maximum annual salary of around $51K.
Job Description
Working as a Customer Service Agent in Grand Rapids, MI
There are 766 Customer Service Agent opportunities available in Grand Rapids, MI all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Customer Service Agent jobs near Grand Rapids, MI
Customer Service Agents in Grand Rapids, MI Resume Data
Average Experience for Customer Service Agents in Grand Rapids, MI
- More than 10 years: 43%
- 6-10 years: 39%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Grand Rapids, MI
- Diploma: 52%
- Bachelors: 27%
- Associates: 16%
- Masters: 5%
- Doctorate: 0%
Top Skill for Customer Service Agents in Grand Rapids, MI
- Customer focus & orientation: 20%
- Front desk agent (hotel): 12%
- Work style: Reliability: 12%
- Customer service: 11%
- Attention to detail: 11%
- Sales skills: 9%
- Administrative assistant/receptionist: 8%
- Call center customer service: 7%
- Scheduling: 5%
- Verbal communication: 5%
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