Customer Service Agent Jobs in Grand Rapids, MI (752)
Border Patrol Agent - Entry Level, Up to $30,000 Recruitment Incentive
United States Customs and Border Protection
Grand Rapids, MI
Entry-Level
Dental Insurance
$30k / year
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroup
🌎 Remote
Part-Time
Remote
$75 - $150 / day
Customer Service Representative
Axios Professional Recruitment
Grand Rapids, MI
New
Dental Insurance
Vision Insurance
CUSTOMER SERVICE AGENT - PLAINFIELD
Henderson Glass
Grand Rapids, MI
Hourly
Dental Insurance
Vision Insurance
Customer Service Center Agent
ChoiceOne Bank
Sparta, MI
Bilingual Customer Service Center Agent
ChoiceOne Bank
Sparta, MI
Customer Service Representative
Xtend
Grand Rapids, MI
Entry-Level
Automotive Customer Service Advisor
Pep Boys
Comstock Park, MI
Customer Service Representative
The Boyd Group
Grand Rapids, MI
Entry-Level
PTO
Dental Insurance
Vision Insurance
Parental Leave
$15 - $19 / hour
Customer Service Sales Representative
CarMax
Grand Rapids, MI
Diversity Leader
Customer Service Associate
Equity Lifestyle Properties
Grand Rapids, MI
Dental Insurance
Vision Insurance
Customer Service Representative
CCL Label
Grand Rapids, MI
Entry-Level
Customer Service Representative
USSC Acquisition Corp
Grand Rapids, MI
Customer Service Manager (Hybrid)
Skytron
Grand Rapids, MI
Hybrid
Education
Customer Service Supervisor
Baker Book House
Grand Rapids, MI
Part-Time
Customer Service Representative
NDX
Wyoming, MI
401(k)
Dental Insurance
Vision Insurance
Education
Customer Service Representative I
The Amynta Group
Grand Rapids, MI
Customer Service Representative
U-Haul
Grand Rapids, MI
Warehouse
$100 sign-on bonus
$10 / hour
Customer Service Associate
PGA TOUR Superstore
Grand Rapids, MI
Dental Insurance
Vision Insurance
$15 / hour
RV Customer Service Representative
Morrison Industries
Grand Rapids, MI
Dental Insurance
Vision Insurance
$18 - $20 / hour
Customer Service Representative (1st. Shift)
Pridgeon & Clay
Grand Rapids, MI
Dental Insurance
Vision Insurance
Education
Customer Service Specialist
AdaptHealth
Wyoming, MI
Retail Customer Service Associate
Sam's Club
Grand Rapids, MI
Part-Time
Hourly
Warehouse
PTO
Dental Insurance
Vision Insurance
Parental Leave
$16 - $23 / hour
Customer Service Representative - Onsite
Byrne
Rockford, MI
Customer Service Representative - PT
Avis Budget Group
Grand Rapids, MI
Part-Time
Hourly
401(k)
Dental Insurance
$16.50 / hour
Hearth Customer Service Representative
Daikin
Grand Rapids, MI
Customer Service Manager
Hobby Lobby
Grand Rapids, MI
Part-Time
Hourly
Dental Insurance
$15 - $16 / hour
Customer Service Manager
SpartanNash
Grand Rapids, MI
Food Service
Customer Service Representative
West Michigan Community Bank
Zeeland, MI
Entry-Level
Enterprise Car Sales Customer Service Representative
Enterprise Mobility
Grand Rapids, MI
Part-Time
401(k)
Dental Insurance
Vision Insurance
$43k - $48k / year
Customer Service Representative - Store (PT)
Dollar Express Stores
Grand Rapids, MI
Hourly
Remote Agent Customer Service Representative
JobCertify
🌎 Remote
Remote
Entry-Level
Customer Service Agent
Workoo Technologies
🌎 Remote
Remote
Customer Service Agent
LULUS FASHION LOUNGE
🌎 Remote
Remote
$16.25 / hour
Border Patrol Agent - Entry Level, Up to $30,000 Recruitment Incentive
United States Customs and Border Protection
Grand Rapids, MI
Entry-Level
Dental Insurance
$30k / year
Customer Service Agent Salary in Grand Rapids
Customer Service Agents working in Grand Rapids, MI make an average annual salary of $30K and a maximum annual salary of around $51K.
Job Description
Working as a Customer Service Agent in Grand Rapids, MI
There are 752 Customer Service Agent opportunities available in Grand Rapids, MI all with unique requirements.
A Customer Service Agent answers incoming calls and provides information regarding a company's products and services to each caller within his/her area of responsibility. The agent also handles inbound and outbound calls from customers. The main role of the Customer Service Agent is to provide an exceptional customer service experience by being responsive and addressing customer concerns.
Customer Service Agent jobs near Grand Rapids, MI
Customer Service Agents in Grand Rapids, MI Resume Data
Average Experience for Customer Service Agents in Grand Rapids, MI
- More than 10 years: 43%
- 6-10 years: 39%
- 3-5 years: 15%
- 1-2 years: 2%
- Less than 1 year: 1%
Educational Background for Customer Service Agents in Grand Rapids, MI
- Diploma: 52%
- Bachelors: 27%
- Associates: 16%
- Masters: 5%
- Doctorate: 0%
Top Skill for Customer Service Agents in Grand Rapids, MI
- Customer focus & orientation: 20%
- Front desk agent (hotel): 12%
- Work style: Reliability: 12%
- Customer service: 11%
- Attention to detail: 11%
- Sales skills: 9%
- Administrative assistant/receptionist: 8%
- Call center customer service: 7%
- Scheduling: 5%
- Verbal communication: 5%
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