There are 13 Guest Relations Manager opportunities available in Newcastle, NSW all with unique requirements.
A Guest Relations Manager is responsible for managing guest services in a hotel or resort. They ensure that all guests receive assistance and information upon arrival to a property. A Guest Relations Manager must make sure that each person who works at their property is friendly, knowledgeable, and helpful, so the position's primary duty is hiring and supervising employees, making sure they are well-trained. The Guest Relations Manager is also responsible for heading customer complaints, answering questions, and resolving guests' issues.
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